Privacy Policy

Last Updated: June 2026

Welcome to Crochety Pattern. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our store and purchase our digital crochet patterns.

Information We Collect

When you place an order, we may collect:

• Your name
• Email address
• Billing information
• Purchase history
• Any information you provide when contacting customer support

We do not store your payment card information. Payments are processed securely through trusted third-party payment providers.

How We Use Your Information

We use your information to:

• Process and deliver your digital products
• Provide customer support
• Send order confirmations and download instructions
• Improve our products and services
• Comply with legal obligations

Digital Product Delivery

All products sold by Crochety Pattern are digital PDF crochet patterns delivered electronically. No physical items are shipped.

Download links are provided immediately after successful payment and may also be sent to your email address.

Refund Policy

Due to the nature of digital products and instant access to downloadable files, all sales are final.

Once a digital pattern has been purchased and delivered, we do not offer refunds, returns, or exchanges.

Exceptions may be considered only if:

• The file is corrupted and cannot be opened.
• The purchased file was not delivered successfully.
• The wrong product was delivered.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

• Payment processors
• Website hosting providers
• Legal authorities when required by law

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.

You may disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Object to certain data processing activities

To exercise these rights, please contact us.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Store Name: Crochety Pattern
Email: CrochetyPattern@contcat.me

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

By using Crochety Pattern, you agree to this Privacy Policy and our digital product terms.